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November 7, 2007, 6:55 am

Drivers’ ed

By Nadira

Check out my latest story for the magazine (and best excuse for going off the grid lately): “The making of a UPS driver.” It’s a look at young people at the other end of the Gen Y spectrum — those who aren’t necessarily wealthy and Ivy-educated with overindulgent parents — and what this 100-year-old company has found out about them. Oh, plus the $34 million, 11,500-square-foot, obstacle course-style facility UPS (UPS) has built to train — and hopefully, ultimately help retain — them. There’s a lot more I could say, but go ahead and give the story a glance; at the very least, it’ll be good fodder for us here. Besides, those of you who’ve found me completely annoying and are in the market for a little Schadenfreude should enjoy the opening. (Think: Nadira, UPS uniform, sweltering heat, eight-hour shift. Not my finest moment.) And as always, let us know your thoughts…

Some of these negative comments help describe America’s problem… A great number of people don’t want to be told what to do, and don’t want to be told when they are wrong. Ask one of the 14,000 at GM who lost their jobs today if they wish they would have chosen UPS for their career instead. If your mom and dad told you work was not going to be hard, they lied to you. It all bouls down to this; YOU SELL YOUR TIME TO YOUR EMPLOYER. That means you agree to do what they ask in exchange for the money. Get to work.

Posted By JM Toledo Ohio : February 12, 2008 2:18 pm

It’s UPS folks, not rocket science.

Why are people getting mad about management and putting up with BS? This happens at many jobs. If UPS is so bad, then those people should quit. I see no reason for management to change because the workers keep on coming back to work after complaining. If the job was so bad, the company would not have any workers and UPS would go out of business.

Posted By Yadgyu, Harkeyville, TX : November 13, 2007 4:37 pm

B.S starts the moment you walk into the building and pass your first MANAGER that can’t even give you the common courtesy of saying HELLO back to you. The company has forgotten the basis of which it was built on “THE PEOPLE”. We make the business. Half of them couldn’t run an ice cream stand. Thank God they needed college degrees to get there job. We need street smart. I have 10 years with UPS and I am Management.

Posted By Phila, PA : November 8, 2007 11:54 pm

“Fedex lowered paid competitor”??? I am a Fedex driver and making about a 100 thousand a year, and without any “BS” from management, absolutely love Fedex! by the way I use to work for UPS and don’t miss the BS at all.

Posted By Ron, Los Angeles, Ca. : November 8, 2007 2:10 pm

Ive been a UPS employee for approx. 10 years now. 8 of those as a driver. The longer I stay at UPS the respect I have for the way the company is run. I agree with having to put up with some of the B.S. at UPS but at the end of the day UPS is paying me to do my job better than the next guy, so I will. I consider myself very fortunate to be a UPS employee. And if Im fortunate enough to make it to retirement age; there wont be a day that goes by that Im not thankful for the opportunity UPS gave to me.

Posted By Jake; Bremerton, WA : November 7, 2007 11:17 pm

Nadira you should consider yourself very lucky that you only had to be out there for 8 hours in the sweltering heat. You should try doing it for 9 to 10 hours on a daily basis. Its no fun. Maybe you should go for another ride in the winter after a snowstorm and the high temp is 0 to -10 degrees with a -30 windchill and see how much fun that is. Trust me it isn’t any fun. I have been driving a package car for over 30 years. I do agree with the first poster about the BS by management. Its all a numbers game with them.

Posted By Bob,Chicago,IL : November 7, 2007 10:49 pm

i retired 4 years ago from the best run company in the u.s. i am so proud to have been a part of their success. Ups is a demanding company but the rewards are well worth the effort.

Posted By Steve Bradenton,fl : November 7, 2007 8:57 pm

UPS has great benefits, and drivers make a decent houry wage, but nobody in this country works harder for their money than a UPS delivery driver. Oh, and even if you “do your job”, there is still a lot of “b.s.” to put up with. A lot of the new supervisors have never even driven, or driven for less than six months! It is ALL about the numbers.

Posted By ups, mesa az : November 7, 2007 6:21 pm

If a driver makes 200 stops and wastes 30 second a stop then he is 1 hour 40 minutes late at the end of the day. He would be late for his pick-ups at the end of the day and may even miss some because the store is closed. Thank God for UPS staying on top of it or it would be as bad as the post office.

Posted By Charles Riley cape coral fl : November 7, 2007 6:04 pm

Anonymous sounds like one of those that didn’t make it. I was (retired) one of those “bs” UPS management types, and the motto was simple; a good days work for a good days pay.

Posted By Carl Retired Florida : November 7, 2007 5:06 pm

What gets me is that the better paid workers at UPS actually have a better profit margin than their lower wage competitors at Fedex. It’s a pain in the whatsis but it works.

Posted By Heerry Comes, New Haven, CT : November 7, 2007 2:48 pm

Nadira, Why do you insist on inserting yourself into your articles? Didn’t you ever learn that’s the lowest level of journalism? -And this coming from a Business Management/Pre-Law Major…

Posted By Benjamin, Bethesda, MD : November 7, 2007 12:27 pm

Great story…the only time you have to put up with any “bs” is if you’re not doing your job..do your job and I guarantee you’ll have a different attitude. And if you don’t like it, leave..no one’s keeping you hostage.

Posted By tampa, fl : November 7, 2007 11:35 am

if federal state and town employees had the same work ethics as U.P.S. employees
there would be no budget shortages and twice as much work would get done

Posted By spiller northport new york : November 7, 2007 9:45 am

the bs ups managemant puts you thruis worse than the actual physical labor ask any driver self made gods wipping the hourly emplyee all in the name ofnumbers

Posted By Anonymous : November 7, 2007 9:26 am
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Nadira A. HiraWhat started as a quirky Fortune cover story on Generation Y in 2007 has turned into a full-time job covering the fastest growing segment of the American workforce for Nadira A. Hira. But it's on The Gig that she's been able to speak directly to the much discussed, much maligned, and she thinks, very much underestimated Yers themselves, reflecting with them on everything from finding meaningful work to hiding meaningful body art. Herself a Yer, Hira has always been interested in engaging her peers, from her time writing for MTV News' Choose or Lose 2004 campaign, to her work spreading the Gen Y story as a speaker and television personality, from CNN to VH1 and back again. A recipient of the NewsBios 30 Under 30 award, showcasing business journalists on the rise, the would-be poet, sometime bartender, and professional sports fan, calls downtown Manhattan - and The Gig - home.
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